Consumer Protection

As a company that supplies numerous products used by ordinary consumers, including Natural Mineral Water from Mt. Fuji, cooking equipment such as portable gas cooking stoves, and cosmetics, we operate a call center to provide swift, attentive care in response to customer inquiries. As part of our efforts to protect consumers, we have also established internal customer service bureaus for products such as those related to portable gas cooking stoves and cassette gas canisters.

Iwatani contributes to health and affluent lives by supplying safe and reliable food products. We seek to develop products suited to changing lifestyles and consumer needs, including low birth rates, an aging population, and growing numbers of single households : include frozen vegetables, frozen seafood, and frozen meat products.
Our livestock business supports the production of safe and delicious pork products by supplying high-quality pig breeds to farmers in partnership with the Pig Improvement Company (PIC), the world’s largest pig breeding stock company, and the development and supply of hog farming systems based on the latest labor-saving and automation technologies. We strive to contribute to eco-friendly production activities through cross-functional groupwide solutions.